Effective April 1, 2025, we have updated our Terms and Conditions. We encourage all users to review the changes and familiarize themselves with the latest updates.

🔹 What’s New?

9.2.11. Timely Communication with Buyers:

- If a dispute requires input from a third-party provider and you are unable to obtain an answer within 48 working hours (calculated as 2 full working days, Monday to Friday), you are required to update the buyer.

- The update should inform the buyer that their case has not been forgotten and is still under investigation.

- Sellers must continue to provide updates to the buyer every 48 working hours (Monday to Friday) until the dispute is resolved.

9.2.11.1. Failure to Provide Updates:

- If the seller fails to update the buyer as required and the buyer contacts the admin, the admin reserves the right to refund the buyer without waiting for a response from the third-party provider.

9.2.11.2. Note:

- Working hours are counted as the full 24-hour period for each working day, from Monday to Friday, excluding weekends.

Your continued use of our services signifies your acceptance of these updates.

📖 Review the Updated Terms and Conditions

Thank you for being a valued part of our community!

Important Update: BuySellVouchers Terms and Conditions Effective April 2025