FAQ

If you wish to be notified instantly of the purchase or sale of the goods, we recommend using the option to receive notifications by using Telegram. The telegram notification system works faster and more efficiently in comparison with the e-mail system. Simply follow these steps:1. Login to your BuySellVouchers.com account;2. Go to „My Account”;3. Choose „Notifications;4. Select „I would like to receive notification to Telegram”.If you have more questions related to the „Notifications” please contact Support!

We are currently experiencing temporary technical problems concerning our e-mail system (problems in connection with the e mail system and receipt of notifications). The problem will be resolved within 24 hours. Until then, please activate the option to receive notifications via Telegram.

From now on, the seller will be able to see his/her funds in two categories under the section Wallet. The funds at the seller's disposal, or the account balances and the funds "Suspended" for the newly sold products (last 36 hours). The funds from the status "Suspended" to the seller's total balance will pass within 36h of the product being sold.